Anonymous
map-marker Danbury, Connecticut

I used this cordless grass trimmer for about ten hours but the nylon line broke and the spool was frozen to the shaft

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I cannot get ahold of customer service. The phone number goes to Heartland America and H.A. doesn't know pho made it.Be careful of Heartland America
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User's recommendation: Be careful of Heartland America

Duane S Qvt

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Verified Reviewer

I have a long reach Chain saw. It works good until the battery went bad. I have tried everywhere to find a replacement.

I now have a real nice "Tool unable to use". Since contacting Tornado tools seem out of the Question. I guess I am just stuck.
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Pros:
  • Worked very well
Cons:
  • Until it did not work

Preferred solution: Let the company propose a solution

User's recommendation: Make sure you can get extra Batteries for your Tornado Tools item.

Dale A Chq

Battery Failure

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Absolute unable to find a 20 Volt Lithium battery for my recently purchased Pole Saw Model 56182 Supplied Battery will not accept a charge.
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Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Anonymous
map-marker Boston, Massachusetts

Spool housing

Im trying to purchase a replacement spool housing for my Tornado cordless string trimmer MODEL# 2505,my yard has many exposed tree roots, 4 years has taken it's toll.The small tabs at the base have worn out and prevents locking the housing in place. The unit,battery and charger remain in good shape
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Patricia H Zxh
map-marker Pennsville, New Jersey

I bought a flexible metal hose by Tornado tools

I have a question about the Tornado Tools metal hose that I bought. It states that it is not to be used for drinking water. I wonder if watering my vegetable plants with it can cause a danger if I eat the vegetables. Pat Haney, 856-678-**** Email doylehaney4902@***.net Please reply.
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Anonymous
map-marker The Dalles, Oregon

Snow blower model WR100*-200*-500Q15T

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I used the snow blower once last year. When I tried to use it this year, it would not work. Nothing I did to make it work helped. I contacted the company that sold it and they said there was a 30 day return. I am not happy about this.
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Loss:
$100
Cons:
  • Did not work at all
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

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